As 79% of marketers state that PPC ads are vital to their company’s success, Google Ads is a powerful tool for e-commerce, driving traffic and increasing sales. However, many businesses make costly mistakes that waste ad spend and reduce ROI. Poor keyword choices, ineffective targeting, weak ad strategies, and unoptimized budgets often lead to underperformance. Issues like broad match keywords, lack of negative keywords, weak ad copy, and poor audience segmentation can significantly impact results.
In this guide, we’ll explore ten major Google Ad mistakes and provide actionable solutions to refine targeting, boost conversions, and maximize your ad spend effectively.
10 Google Ads Mistakes & Solutions for E-commerce
Here are 10 Google Ads mistakes e-commerce businesses make and how to fix them
1. Poor Keyword Targeting
Choosing the wrong keywords can lead to irrelevant traffic and wasted budget. Here are three common keyword mistakes:
- The Impact of Broad Match Keywords
Using broad match keywords means your ads can appear for loosely related searches. If you sell “leather handbags” but use the broad keyword “handbags,” your ad might show up for searches like “cheap plastic handbags” or “how to clean handbags,” leading to wasted clicks. - Ignoring Negative Keywords
Failing to exclude irrelevant keywords means your ads could attract the wrong audience. If you sell premium sneakers but don’t add words like “cheap” or “used” to your negative keywords, you may get clicks from bargain hunters who won’t convert. - Not Using Long-Tail Keywords
Long-tail keywords attract buyers with specific intent. Instead of targeting “running shoes,” use “men’s lightweight running shoes for marathon training.” These precise searches often lead to higher conversion rates.
Fix: Use phrase and exact match keywords to refine targeting accuracy and prevent wasted clicks. Perform regular keyword audits to identify irrelevant searches and adjust accordingly. Continuously expand your negative keyword list based on search term reports. Leverage keyword research tools to uncover valuable long-tail keywords that attract high-intent buyers while lowering CPC.
2. Ineffective Ad Copy
Even with great targeting, poor ad copy can hurt your click-through rate (CTR) and conversions. Here are three Google Ads best solutions to improve copy:
- Weak Call-to-Action (CTA)
A generic CTA like “Shop Now” doesn’t create urgency. Instead, try something compelling like “Shop Now – Limited Stock, 20% Off Today Only!” to encourage immediate action. - Not Highlighting Unique Selling Points (USPs)
Your ad should stand out. Instead of saying, “Buy Sunglasses Online,” highlight your USP: “UV-Protected Polarized Sunglasses – Free 2-Day Shipping!” This tells customers why they should choose you. - Poor Use of Ad Extensions
Many businesses neglect ad extensions, missing out on site links, call buttons, and review snippets that enhance visibility and engagement.
Fix: Craft compelling CTAs that create urgency, exclusivity, or an irresistible offer. Highlight your brand’s unique benefits to differentiate yourself from competitors. Implement ad extensions such as site links, structured snippets, and callouts to enhance engagement, provide additional information, and improve ad performance. Test different variations to identify which messaging drives the highest CTR.
For example, Dynamicweb improved their banner’s performance by refining the CTA to better reflect their offerings. The original “Get our Brochure” had a 1.5% CTR. Changing it to “Check all our features” increased CTR to 2.5%, and further refining it to “View our Feature List” resulted in a 4.5% CTR.
3. Ignoring Audience Targeting
Failing to define a target audience leads to wasted ad spend. Here are three Google Ads optimization mistakes to avoid:
- Not Using Demographic Targeting
Without demographic filters, your ads may reach the wrong audience. For example, advertising high-end watches to college students instead of professionals could lead to poor conversions. - Overlooking Remarketing Opportunities
Many businesses fail to retarget past website visitors who showed interest but didn’t purchase. A customer who added a product to their cart but didn’t complete checkout is a prime candidate for remarketing. - Ignoring Lookalike Audiences
Lookalike audiences help find new customers who resemble existing buyers. Ignoring this strategy means missing out on potential high-converting users.
Fix: Utilize demographic targeting to refine audience segments based on age, income, location, and interests. Implement remarketing campaigns to reconnect with past visitors who abandoned carts or browsed specific products. Leverage lookalike audiences to reach new potential buyers with similar behaviors to your existing customers.
For example, Amazon’s Demand-Side Platform (DSP) offers lookalike audience capabilities, enabling brands to scale their advertising efforts and connect with high-converting customers by leveraging Amazon’s extensive data resources and advanced targeting features.
4. Poor Budget Allocation
Improper budget management can limit ad effectiveness. Here are three major Google Ads campaign mistakes:
- Overbidding on Low-Performing Keywords
Some businesses allocate excessive budgets to keywords that don’t convert, wasting ad spend. For instance, spending heavily on “best laptops” instead of “buy gaming laptop online” may attract research-driven users rather than buyers. - Not Using Automated Bidding Strategies
Manual bidding without optimization can result in inefficient spending. Businesses often fail to adjust bids dynamically based on performance. - Running Out of Budget Too Early
If your daily budget depletes early, your ads won’t show during peak shopping hours, leading to missed sales opportunities.
Fix: Regularly analyze keyword performance and shift budgets from underperforming terms to high-converting ones. Use Google’s Smart Bidding strategies, such as Target ROAS or Maximize Conversions, to optimize bids dynamically. Ensure your budget is allocated efficiently throughout the day to prevent early depletion, enabling ads to run during peak shopping hours for maximum impact.
5. Poor Landing Page Experience
A poorly optimized landing page hurts conversions. Avoid these Google Ads errors:
- Slow Loading Speed
A slow website increases bounce rates. Studies show that a one-second delay can reduce conversions by 7%. For instance, if your fashion store’s landing page takes five seconds to load, potential customers may leave before even seeing your products. - Lack of Mobile Optimization
If your landing page isn’t mobile-friendly, mobile users will struggle to navigate, leading to lost sales. Mobile traffic now accounts for over 50% of all e-commerce traffic. - Not Matching Ad Message with Landing Page
If your ad promotes “50% off all winter jackets” but your landing page doesn’t show the offer, users will feel misled and leave.
Fix: Optimize your website’s speed using caching, content delivery networks (CDNs), and image compression to reduce load times. Ensure a fully responsive design that adapts seamlessly to all devices. Align your landing page content with ad messaging, maintaining consistency in offers, product details, and CTAs to prevent confusion and improve user trust.
6. Not Testing Ad Variations
A/B testing is essential for optimizing Google Ads in e-commerce. However, avoiding some common mistakes is crucial to achieving meaningful results.:
- Running Only One Ad Version
Using a single ad variation limits your ability to identify the best-performing version. Without testing, you might be wasting money on an underperforming ad. - Ignoring A/B Testing Data
Some businesses run split tests but fail to analyze the results properly. If you don’t use data to refine your ads, you miss valuable optimization opportunities. - Not Testing Different Ad Formats
Relying solely on text ads without exploring shopping ads, video ads, or carousel ads can limit engagement. Different formats appeal to different audiences.
Fix: Create multiple ad versions with variations in headlines, descriptions, and CTAs to identify top performers. Regularly analyze A/B test results to refine messaging and optimize performance. Experiment with different ad formats, such as Shopping Ads and Video Ads, to determine which generates the highest engagement and conversions.
7. Ignoring Ad Scheduling
Ad scheduling determines when your ads appear. Avoid these PPC mistakes to get better results without wasting your budget:
- Running Ads 24/7 Without Optimization
If your ads run all day without monitoring, you may waste your budget during low-converting hours. Not all times of the day yield the same results. - Not Adjusting Bids for Peak Hours
Failing to increase bids during high-converting hours can result in lost sales. If most conversions happen between 6 PM and 10 PM, you should allocate a larger budget during this period. - Neglecting Weekend vs. Weekday Performance
Some businesses perform better on weekends than on weekdays. If you don’t analyze this data, you may be wasting ad spend on lower-performing days.
Fix: Use Google Ads’ ad scheduling feature to display ads during high-converting hours. Analyze conversion data and adjust bids accordingly to prioritize peak performance times. Identify trends in weekday vs. weekend performance and allocate budgets to maximize ROI.
8. Failing to Track Conversions Properly
Tracking is essential for understanding how your Google Ads are performing. If it’s not set up correctly, you could be missing key insights. Let’s take a look at some Google Ads mistakes to avoid.
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- Not Setting Up Conversion Tracking
If you don’t set up Google Ads conversion tracking, you won’t have accurate data on sales, sign-ups, or other key actions. - Relying Only on Google Ads Data
Solely using Google Ads data without integrating Google Analytics or CRM insights limits your ability to track customer behavior across multiple touchpoints.
- Not Setting Up Conversion Tracking
- Not Using the Right Attribution Model
If you’re not tracking how customers interact with your ads at every stage, you might not fully understand which ads are driving sales. Using the wrong attribution model can lead to misleading results and missed opportunities.
Fix: Implement Google Ads conversion tracking to measure performance accurately. Track micro-conversions to identify engagement trends and optimize accordingly. Integrate Google Analytics and CRM tools to gain a holistic view of customer behavior, improving ad targeting and campaign effectiveness.
9. Overlooking Competitor Analysis
Ignoring competitors can seriously weaken your strategy—avoid these common e-commerce advertising mistakes that many brands overlook:
- Not Monitoring Competitor Ads
If you don’t analyze competitor strategies, you may miss out on insights that could improve your own ads. Understanding their keywords, offers, and messaging can give you an edge. - Failing to Differentiate Your Offer
If your ads look similar to competitors, customers have no reason to choose you. A lack of unique selling points (USPs) reduces conversions. - Not Bidding on Competitor Brand Keywords
Many businesses ignore bidding on competitor names, missing an opportunity to capture potential buyers searching for similar products.
Fix: Regularly analyze competitor ads to identify trends, offers, and keyword strategies. Differentiate your ads by emphasizing unique benefits, exclusive deals, or superior service. Consider bidding on competitor brand keywords strategically to attract their customers while maintaining cost efficiency
For example, During Black Friday promotions, Temu and Shein engaged in aggressive bidding on competitors’ search keywords, significantly increasing the cost per click for other retailers. Their strategy aimed to divert potential customers from competitors, highlighting the impact of competitive keyword bidding during peak shopping periods.
10. Poor Shopping Ads Optimization
When running E-commerce Google Ads, having well-optimized Google Shopping Ads is essential—avoid these common mistakes that could hurt your performance:
- Using Low-Quality Product Images
Blurry or unprofessional images can deter potential buyers. High-quality visuals increase engagement and trust. - Neglecting Product Feed Optimization
If your product titles, descriptions, or categories are not optimized, Google may struggle to match your products with relevant searches. - Not Using Custom Labels
Custom labels help segment products by profitability, seasonality, or performance. Not using them means missing opportunities to prioritize high-margin or high-converting products.
Fix: Use high-resolution product images that clearly showcase your items. Optimize product feed details by including relevant keywords in titles and descriptions. Leverage custom labels to categorize products for better bid management, ensuring the most profitable items receive maximum visibility.
| Common Google Ads Mistake | Impact on E-commerce Sales | How to Avoid It |
| 1. Poor Keyword Targeting | Ads shown to irrelevant audiences → Low CTR & wasted budget | Perform thorough keyword research, use long-tail keywords, and apply negative keywords |
| 2. Ignoring Mobile Optimization | Poor ad/display on mobile → High bounce rates and lost sales | Design mobile-friendly ads and ensure landing pages are fully responsive |
| 3. Weak Ad Copy | Low engagement, poor ad relevance → Low Quality Score and higher CPC | Write clear, compelling headlines with strong CTAs that match search intent |
| 4. Not Using Negative Keywords | Irrelevant clicks from unrelated searches → Increased cost per acquisition | Continuously review search term reports and exclude unrelated terms |
| 5. Overbidding on Low-Converting Keywords | High ad spend with minimal return → Wasted budget | Analyze performance data and focus budget on high-performing, high-conversion keywords |
| 6. Poor Landing Page Experience | High bounce rates → Low conversions and poor ad quality scores | Optimize page speed, simplify navigation, and ensure product details are clear |
| 7. Lack of Conversion Tracking Setup | Inability to measure sales impact → Poor optimization decisions | Set up proper conversion tracking (Google Ads + Google Analytics) |
| 8. Ignoring Ad Scheduling | Ads shown at wrong times → Lower engagement and wasted spend | Analyze performance by time of day and set ad schedules for peak engagement hours |
| 9. Targeting Too Broad an Audience | Ad shown to uninterested users → Low CTR and poor ROI | Use audience segmentation (remarketing, in-market audiences) for more precise targeting |
| 10. Focusing Only on Search Ads | Missed opportunities in Display and Shopping Ads → Limited reach | Combine Search, Display, and Shopping campaigns for broader and more effective reach |
Conclusion
At Cybez, we specialize in Google Ads optimization and provide expert PPC digital marketing services in India to ensure maximum ROI for e-commerce brands. As the best PPC company in India, we help businesses avoid these common PPC mistakes.
By optimizing your campaigns, improving targeting, and refining ad strategies, we ensure your brand stays ahead of the competition. Ready to take your Google Ads for e-commerce to the next level? Contact us today, and let’s grow your business together!
❓ Frequently Asked Questions (FAQs)
- Why is keyword targeting so important in Google Ads for ecommerce businesses?
Keyword targeting is critical because it determines when and where your ads appear in search results. Poor targeting—such as using broad match keywords or ignoring negative keywords—can attract irrelevant traffic, waste ad spend, and lower conversion rates. Instead, focusing on long-tail and exact match keywords helps target high-intent customers, improving ad relevance, CTR, and ultimately driving more qualified ecommerce sales. - How can poor landing page experience affect Google Ads performance?
A poor landing page leads to high bounce rates, low conversions, and wasted ad spend. Issues such as slow loading speed, lack of mobile responsiveness, or inconsistent messaging between ad and landing page create friction for potential customers. Optimizing your landing page by improving load times, aligning the messaging with ad copy, and ensuring mobile-friendly design helps retain visitors, build trust, and increase sales. - What is the role of ad scheduling in improving Google Ads performance?
Ad scheduling enables you to control when your ads appear based on peak engagement times. Running ads 24/7 without optimization often wastes budget during low-traffic hours. By analyzing when customers are most active or likely to convert (e.g., evenings or weekends), you can schedule ads and adjust bids for peak periods, ensuring better ROI, higher engagement, and more efficient ad spend. - How does proper conversion tracking help improve Google Ads results?
Conversion tracking shows which ads, keywords, or audiences drive meaningful actions like purchases or sign-ups. Without it, businesses can’t measure performance effectively or identify optimization opportunities. Setting up Google Ads conversion tracking, integrating with Google Analytics, and tracking micro-conversions provides a complete picture of the customer journey. This data-driven approach enables smarter bid adjustments, audience refinement, and continuous improvement of ad performance. - Why should ecommerce businesses not rely solely on Search Ads in Google Ads?
Focusing only on Search Ads limits the opportunity to reach customers during different stages of their journey. Display Ads help build brand awareness, while Shopping Ads showcase products directly to interested buyers. Combining Search, Display, and Shopping campaigns allows broader visibility, engages customers at multiple touchpoints, and drives more qualified traffic, helping ecommerce brands maximize conversions and grow effectively.

